Privacy Policy

Last updated: March 24, 2025

This Privacy Policy describes how Terbium.Pro (hereinafter referred to as “the Company,” “we,” or “our”) collects, uses, and protects personal information of users when they access and use our services.

By using our website, you agree to the terms of this Policy.

1. Information We Collect

When you use our website and place orders, we may collect the following types of information:

  • Name (if provided)

  • Email address

  • Phone number

  • IP address

  • Order details (date, amount, phone number, mobile operator)

  • Top-up and transaction history

  • Any other data voluntarily provided through forms on our website

2. Payment Information

We also collect and process the following data related to payment transactions:

  • Payment amount

  • Date and time of transaction

  • Unique transaction identifiers

  • Phone number specified for the top-up

  • Payment method used

This data may be shared with third-party services strictly for the purpose of executing the requested mobile top-ups and processing payments.

3. How We Use Your Information

Collected data is used exclusively for the following purposes:

  • Processing mobile top-up requests

  • Handling payments and refunds

  • Contacting users when necessary to clarify order details

  • Fraud prevention and ensuring security

  • Compliance with applicable legal requirements

4. Disclosure to Third Parties

We do not sell or share your personal data with third parties, except in the following cases:

  • When required to process payments via payment systems

  • When necessary for the execution of mobile top-ups through third-party platforms

  • In case of disputes (e.g., chargeback procedures initiated via payment systems or banks)

5. Data Security

We take all reasonable technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction.

Only authorized personnel of the Company have access to your data.

6. Data Retention

Your data is stored securely for the duration necessary to provide services, and no longer than five (5) years, unless otherwise required by law.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw your consent to data processing (unless it prevents us from fulfilling our legal or contractual obligations)

To exercise these rights, please contact us using the contact information below.

8. Policy Changes

We reserve the right to update this Privacy Policy. The updated version will be published on the website with a new “last updated” date.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@terbium.pro
🌐 Website: https://terbium.pro
🕐 Support: 24/7 availability